Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order was placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible. However, if you did not confirm payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except mistakes from our services, freight costs always remain at customers’ expense.
Once an order was placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible. However, if you did not confirm payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a Supersmart customer account. To access it, log in to your account and click on your name in the upper right corner. Then, in “My Account” section, click on “Orders” to view your order history.
Know that with a Supersmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Not for the moment, but we are actively working on it.
We make every effort to ensure your orders are delivered in perfect condition, unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order. You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
21 Days
Above and beyond
DOMINIC
22 Days
The discount paves way to try new products.
Larry
22 Days
Professional and timely
TOMASINO Anthony
25 Days
Rapid order! All comes when expected.
NEW Virginia
25 Days
1- website easy to navigate and understand the different products 2- easy to order 3- superb timely shipping 4- excellent product 5- best customer service not just in the industry but overall!
Mohamad Hussein
26 Days
This was a reorder and fortunately you offered a discount. It was received as promised.
El Capt
27 Days
FIRST TIME TRYING
DOMINIC
27 Days
Great products and good to work with in ordering shipping.
DOMINIC
35 Days
High quality, great prices, fast shipment and large variety keep me coming back!
Jackson Josiah
36 Days
We were recommended products to buy at SuperSmart USA by Neurosurgeon Russell Blaylock. So glad he made this recommendation because we have been very pleased with all the products we have purchased from SuperSmart. Lately, I started using the Silyphus for liver and have been extremely pleased with my results.
Diane
37 Days
Was Able To Find What I Wanted And I Received My Order In A Timely Manner...
PITTMAN Richard
38 Days
Their supplements work, i'vce had great experience with their glucose and cholesterol supplements
ACKAWAY Joseph
39 Days
Only bummer they left the pkg in the mailbox and we had no confirmation of delivery.
Lorri
39 Days
GREAT PRODUCT!! FAST SERVICE!! SUPER - NICE PRICE!! I WILL ORDER AGAIN, I WILL RECOMMEND OTHERS TO DO THE SAME!!! THANKS!!
HENDERSON B.
41 Days
Dependable delivery and service.
ShadowSeer