Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.
At Supersmart, product quality is our one of our absolute priorities. If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
Through our Affiliate Program, you can add banners, logos, or links to our products on your website, in your emails, or on your social media. It is by following these incentives that your visitors may purchase Supersmart products. And if one of our products is purchased through your website, you are paid a commission for each sale.
Our rule of thumb is no allergens, and the only exception is justified and flagged up. We use the minimum number of excipients, which are always listed in the ‘other ingredients’ section of our nutritional information. However, those excipients are entirely natural!
However, many food allergies actually concern very common products such as eggs, milk, shellfish, nuts (almonds, hazelnuts, cashews...), etc. That is why we systematically mention their presence in our supplements.
Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
When we develop a product, neither the cost price nor the retail price enter the equation. We use the same ingredients as those validated in scientific studies, in the same forms, and at the same doses. We use delivery systems guaranteed to provide the highest bioavailability. We then apply profit margins in line with industry standards and never manipulate the retail price.
21 Days
Above and beyond
DOMINIC
22 Days
The discount paves way to try new products.
Larry
22 Days
Professional and timely
TOMASINO Anthony
25 Days
Rapid order! All comes when expected.
NEW Virginia
25 Days
1- website easy to navigate and understand the different products 2- easy to order 3- superb timely shipping 4- excellent product 5- best customer service not just in the industry but overall!
Mohamad Hussein
26 Days
This was a reorder and fortunately you offered a discount. It was received as promised.
El Capt
27 Days
FIRST TIME TRYING
DOMINIC
27 Days
Great products and good to work with in ordering shipping.
DOMINIC
35 Days
High quality, great prices, fast shipment and large variety keep me coming back!
Jackson Josiah
36 Days
We were recommended products to buy at SuperSmart USA by Neurosurgeon Russell Blaylock. So glad he made this recommendation because we have been very pleased with all the products we have purchased from SuperSmart. Lately, I started using the Silyphus for liver and have been extremely pleased with my results.
Diane
37 Days
Was Able To Find What I Wanted And I Received My Order In A Timely Manner...
PITTMAN Richard
38 Days
Their supplements work, i'vce had great experience with their glucose and cholesterol supplements
ACKAWAY Joseph
39 Days
Only bummer they left the pkg in the mailbox and we had no confirmation of delivery.
Lorri
39 Days
GREAT PRODUCT!! FAST SERVICE!! SUPER - NICE PRICE!! I WILL ORDER AGAIN, I WILL RECOMMEND OTHERS TO DO THE SAME!!! THANKS!!
HENDERSON B.
41 Days
Dependable delivery and service.
ShadowSeer